![]() Final Edit: I was called back the same day i did the last edit, and this time I spoke to a different person who kept the promise and refunded me 1 hour later. ![]() 1 week later still no response, no refund and no more answering the calls. LE: 3 days after the initial review I managed to speak to someone with the promise that I will receive a response that same day. 3 days after - still no refund and being again ignored when asking for any updates since the failure has happened within the 30 days of the reflection period. ![]() I sent another email confirming that I had already replaced the failed one and I want a refund - only to get a reply that "it's been checked one last time and after, I will receive the refund" - Good (I thought). After 1 week of trying to call/chat/WhatsApp/email I decided to send it back anyway and the same day I got a response that it was received and checked upon. I tried to contact customer support on the issue to know what are the steps for a replacement/refund - I got ignored. Long story short, ordered a PSU which I received the next day but unfortunately failed in less than a month. So, I'm very satisfied with the purchase and Redux Gaming service. Also the price for this PC with newest NVidia 4080 card was very good and adequate. MS Flight Simulator has high requirements, especially for VR mode, but with this PC I'm able to play it in true 4K resolution (about 4096×2160 - yes, my headset support it) on stable 25-30 FPS. But it turned out that it was not because of PC itself, but because of some issues with Windows VR settings and the game settings, so after I fixed the settings and set up OpenXR Tools, everything works as expected. I bought it mostly to play MS Flight Simulator with VR headset and had some issues at first: the game crashed unexpectedly. The PC is very powerful and not noisy at all, as for me. Also got a good quality mouse pad for free! The box was a bit damaged during delivery (had a small hole in it), but they packed it well (in two boxes one inside the other), so everything was ok with the PC itself. Order went very smoothly and despite the Christmas Holidays it was delivered by the promised time. Ordered Redux Gamer a440 R48 in December. Very good service and product for adequate price!
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